Privacy Policy
Privacy Policy
Last updated: May 1, 2026
1. Who We Are Tailspan LLC operates trytailspan.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
2. Information We Collect We collect the following information when you place an order or interact with our website:
- Name, email address, phone number, and shipping address
- Payment information (processed securely by Shopify, we do not store card details)
- Order history and subscription details
- Device information, IP address, and browsing behavior on our site via cookies and tracking pixels
3. How We Use Your Information We use your information to:
- Process and fulfill your orders
- Manage your subscription
- Send order confirmations and shipping updates
- Send marketing emails if you have opted in
- Improve our website and advertising through analytics
- Comply with legal obligations
4. Cookies and Tracking We use cookies and third party tracking tools including the Meta Pixel and Google Analytics to understand how visitors use our site and to serve relevant ads. You can disable cookies in your browser settings at any time.
5. Sharing Your Information We do not sell your personal information. We share your data only with trusted third parties who help us operate our business including:
- Shopify (ecommerce platform)
- Loop (subscription management)
- Meta (advertising)
- Google (analytics and advertising)
- Shipping carriers to fulfill your orders
6. Email Marketing If you opt in to marketing emails you can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us at info@trytailspan.com.
7. Data Retention We retain your personal data for as long as necessary to fulfill orders, manage subscriptions, and comply with legal obligations.
8. Your Rights You have the right to request access to, correction of, or deletion of your personal data at any time by emailing info@trytailspan.com.
9. Children's Privacy Our website is not directed at children under the age of 13 and we do not knowingly collect data from children.
10. Changes to This Policy We may update this Privacy Policy from time to time. Continued use of the website after changes are posted constitutes acceptance of the updated policy.
11. Contact For any privacy related questions contact us at info@trytailspan.com.